Shipping policy

Shipping Options:

Local Christchurch

• We provide a pick up option from Ouruhia, Christchurch

The rest of New Zealand

• $12NZD flat fee
• 2-3 Business days

Australia

• $25AUD flat fee
• 7-10 Business days

Order Processing

• Orders are processed 1 business day after payment is confirmed.
• You will receive a confirmation email with tracking information once your order has been shipped. 

Delays

• Shipping times may be impacted by factors outside of our control, such as public holidays or weather conditions. Should delays occur, we will provide an update on our Instagram story. Follow: gloworxlights

Tracking

• All orders come with tracking. Once your package is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.